Important information about trading and your account

Your SmartTradeBinary account provides access to synthetic indices, forex, and cryptocurrency, along with demo trading, automated tools, referrals, and payment methods available for your account.

• The email, phone, and payment details on the account must belong to you.
• The demo balance consists of virtual funds for practice and has no cash value.
• Funds deposited for real trading and referral commissions are recorded in their respective account balances and are subject to the applicable withdrawal requirements.
• A deposit or withdrawal may be delayed, declined, or reversed following a review or a decision by the relevant payment provider.
• Automated tools operate in the mode you select. You remain responsible for the resulting trading activity.
• We can pause or close an account that is abusive, fraudulent, or breaks these rules.

Use of the platform, account registration, or placement of a trade is subject to these account rules and the risk information above.

To operate and protect your account, we may process information you provide and information generated through your use of the platform. This can include your name, email address, phone number, country, balances, login activity, IP address, and records of trades, payments, referrals, and support requests.

• We use this information to provide account services, process payments, prevent abuse, and send service-related communications.
• When you initiate a payment, the relevant provider receives the information required to process that transaction, which may include the amount and phone number.
• We do not sell your personal information.
• You can update certain profile details in your account. You may contact support to exercise privacy rights available under applicable law.

Keep your password confidential. Support will not ask you to provide it by chat or email.

Do not use this account to conceal the source of funds, support unlawful activity, or transfer funds on behalf of another person.

• We may request identity documents or other information to verify your account, including before processing certain withdrawals.
• Payment details should belong to the account holder and match the information registered to the account.
• We may delay, decline, or report transactions where required by law or where activity raises compliance concerns.
• Accounts used for fraudulent payments or unauthorised transfers may be restricted or closed.

Account features, deposits, or withdrawals may remain restricted until requested verification is complete.

• Use the demo account to familiarise yourself with the platform before trading with real funds.
• Choose a stake that reflects your financial circumstances and tolerance for loss.
• Do not trade with money needed for essential expenses.
• Complete any requested identity verification before making a withdrawal.
• Review deposits, withdrawals, and completed trades in your account history.